10 Ways to Protect Your Mobile Device

You love the convenient access to your C&N accounts, email and social media, but you want to keep your information private from others. Here's how you do it.

1. Use the passcode lock on your smartphone and other devices to make it more difficult for thieves to access your information if your device is lost or stolen.
2. Log out completely when you finish a Mobile Banking session.
3. Protect your phone from viruses and malicious software, or malware by installing mobile security software.
4. Use caution when downloading apps, which can contain malicious software, worms, and viruses. Beware of apps that ask for unnecessary “permissions.”
5. Download the updates for your phone and mobile apps on a regular basis.
6. Avoid storing sensitive information, like passwords or a Social Security Number, on your mobile device.
7. Tell your financial institution immediately if you change your phone number or lose your mobile device.
8. Be aware of shoulder surfers who are observing your activity when you're inputting sensitive information.
9. Wipe your mobile device before you donate, sell or trade it using specialized software or the manufacturer’s recommended technique. Some software allows you to wipe your device remotely if it is lost or stolen.
10. Report any suspected fraud to us immediately.